Privacy Policy
Last Updated: March 15, 2025
At Signal Transfer Link, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our financial analysis services. We're based in South Korea and comply with local data protection requirements, including the Personal Information Protection Act (PIPA).
Information We Collect
We gather different types of information depending on how you interact with our services. Some of this happens automatically when you visit our site, and some you provide directly when signing up for our programs or contacting us.
Personal Identification Information
When you register for our educational programs or request information about our financial analysis courses, we collect:
- Full name and preferred contact details
- Email address and phone number for course communications
- Mailing address for program materials if applicable
- Educational background relevant to financial analysis training
- Professional experience in finance or related fields
- Payment information processed through secure third-party services
Technical and Usage Data
Our systems automatically collect certain technical information to improve your experience and ensure our platform runs smoothly:
- IP address and general geographic location (city level)
- Browser type, operating system, and device information
- Pages visited and time spent on different sections
- Referral sources and search terms that brought you here
- Course progress and completion rates for enrolled students
We don't collect sensitive financial data like bank account numbers or investment portfolios. Our focus is on educational delivery, not managing your personal finances.
How We Use Your Information
Everything we collect serves a specific purpose tied to delivering quality financial education. We're not in the business of selling data or bombarding you with unrelated offers.
Primary Educational Purposes
- Processing enrollment in financial analysis courses starting in autumn 2025
- Sending course materials, updates, and learning resources
- Tracking your progress through modules and providing feedback
- Communicating about schedule changes or program improvements
- Responding to your questions about curriculum or technical issues
Service Improvement and Analysis
We analyze usage patterns to understand what works and what doesn't in our teaching approach. This helps us refine content, identify confusing sections, and build better learning experiences for future students.
Legal and Administrative Requirements
Sometimes we need to use your information to comply with South Korean regulations, respond to legal requests, or protect our rights and the safety of other users. This happens rarely but it's part of running a legitimate educational service.
Data Retention Periods
We don't keep your information forever. Here's how long different types of data stick around:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and profile information | Duration of enrollment plus 3 years | Student records and alumni services |
| Course completion records | 7 years after completion | Certificate verification and transcripts |
| Payment transaction data | 5 years | Tax and financial regulations |
| Marketing communications preferences | Until you unsubscribe or request deletion | Respecting your communication choices |
| Website analytics and logs | 18 months | Technical improvement and security |
After these periods end, we securely delete or anonymize your data so it can't be traced back to you personally.
Sharing and Disclosure
We're pretty protective of your information. But there are specific situations where we share data with trusted partners who help us run our educational services.
Service Providers We Work With
- Payment processors who handle tuition and course fees securely
- Email service providers for sending course updates and educational materials
- Cloud hosting companies where our learning platform and databases live
- Analytics tools that help us understand website usage patterns
- Course content partners who provide specialized financial analysis modules
All these partners sign agreements requiring them to protect your data and use it only for the services they provide to us. They can't repurpose your information for their own marketing.
When Law Requires Disclosure
If South Korean authorities or courts require us to provide information through proper legal channels, we'll comply. We might also disclose data if necessary to prevent fraud, protect someone's safety, or defend our legal rights.
We will never sell your personal information to third parties for their marketing purposes. That's not our business model and never will be.
Your Rights and Control
Under South Korean privacy law, you have several rights regarding your personal information. We've built systems to honor these rights efficiently.
Access and Correction
You can request a copy of the personal data we hold about you at any time. If something's outdated or incorrect, let us know and we'll fix it promptly. Most profile information can be updated directly through your student account dashboard.
Data Portability
Want to take your data elsewhere? We'll provide your information in a commonly used format so you can transfer it to another service if needed. This typically includes your profile details, course completion records, and learning progress.
Deletion Requests
You can ask us to delete your personal information, and we'll honor that request unless we have a legitimate reason to keep it (like legal requirements for student records or ongoing course enrollment). After deletion, some anonymized data might remain in our systems for statistical purposes.
Marketing Opt-Out
Not interested in hearing about new courses or updates? You can unsubscribe from marketing emails anytime by clicking the link at the bottom of any promotional message. You'll still receive essential communications about courses you're enrolled in.
How to Exercise Your Rights
Send your request to help@signaltransferlink.com with "Privacy Request" in the subject line. We'll respond within 10 business days and complete most requests within 30 days. Some requests might take longer if they're complex or we need to verify your identity.
Security Measures
We take reasonable precautions to protect your information from unauthorized access or breaches. Our approach combines technical safeguards with organizational policies.
Technical Protections
- Encrypted connections (SSL/TLS) for all data transmitted to our servers
- Regular security audits and vulnerability assessments
- Access controls limiting who on our team can view personal data
- Secure backup systems with encryption at rest
- Firewalls and intrusion detection monitoring our networks
Human Element
Technology alone doesn't keep data safe. Our staff receives training on privacy practices and understands their responsibilities. We limit data access to employees who genuinely need it to support students or maintain our systems.
That said, no system is completely impenetrable. If we experience a data breach affecting your information, we'll notify you promptly and explain what happened, what data was involved, and what steps we're taking.
International Data Transfers
While we're based in South Korea, some of our service providers operate servers in other countries. This means your information might be processed or stored outside South Korea at times.
When this happens, we ensure these transfers comply with South Korean data protection requirements. We use standard contractual clauses and only work with providers in countries offering adequate protection or who agree to meet South Korean privacy standards.
For students accessing our platform while traveling or living abroad, your data remains subject to these same protections regardless of where you're physically located when using our services.
Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences and understand how people use our platform.
What We Track
- Essential cookies keep you logged in and remember your settings
- Analytics cookies show us which pages are popular and where users get stuck
- Preference cookies remember your language and display choices
You can control cookie settings through your browser preferences. Keep in mind that blocking essential cookies might prevent certain features from working properly, like staying logged into your student account.
We don't use advertising cookies or allow third-party advertisers to track you on our site. Our analytics are strictly for improving educational delivery.
Children's Privacy
Our financial analysis programs are designed for adults pursuing professional education. We don't knowingly collect information from anyone under 18 years old. If you're a parent who believes your child has provided us with personal information, contact us and we'll delete it promptly.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify enrolled students via email and post a notice on our website for at least 30 days.
The "Last Updated" date at the top shows when we last revised this document. We encourage you to review it periodically, especially before enrolling in new programs or providing additional information.
Continuing to use our services after policy changes means you accept the updated terms. If you disagree with changes, you can close your account or request data deletion as described in the "Your Rights and Control" section.
South Korea Specific Provisions
As a South Korean educational service, we comply with the Personal Information Protection Act (PIPA) and maintain registration with relevant authorities.
Data Protection Officer
We've designated a Data Protection Officer responsible for overseeing privacy compliance and handling your requests. You can reach them directly through our contact information below for privacy-specific concerns.
Local Data Storage
Core student records and account information are primarily stored on servers located within South Korea to ensure quick access and comply with local data residency preferences. Backup systems and some service providers may operate internationally as described in our data transfer section.
Complaint Process
If you're not satisfied with how we handle a privacy concern, you have the right to file a complaint with the Personal Information Protection Commission or Korea Internet & Security Agency. We'd appreciate the chance to resolve issues directly first, but understand you may prefer to escalate matters to regulatory authorities.
Contact Us About Privacy
Questions about how we handle your information?
Need to exercise your privacy rights? Reach out to us:
Signal Transfer Link
79-23 Sugok 1(il)-dong, Heungdeok-gu
Cheongju-si, Chungcheongbuk-do
South Korea
Email: help@signaltransferlink.com
Phone: +82 62 385 3550
We aim to respond to all privacy inquiries within 10 business days. For urgent matters involving potential security issues, please indicate that in your subject line so we can prioritize accordingly.